1. Dear Computer Programmer: If you had to face customers on a Friday, you would understand why we tellers get so upset at your mid-day update taking the system offline -- AND NEVER BRINGING IT BACK UP AGAIN!!!!
2. Dear Customer: We are truly sorry for the inconvenience that the offline computer system is creating. If we had any way to fix it, we would have already. Would you like the phone number to the computer center???
3. Yes, Ma'am, I do understand that your little darling is away at college, and has totally used up her month's allowance and has no money for groceries. Unfortunately, there is no way I can make the money you just deposited in her account show up immediately because we are offline. Yes, I understand you would like to speak to someone who can fix this problem. Would you like the phone number to the computer center???
4. Dear Mr. Business Man: I am so sorry that your employees are going to be angry that they cannot immediately cash their payroll checks. We are offline, and I have no way of communicating with all of our affiliates to let them know that you made a deposit to cover payroll. Would you like the phone number to the computer center??? No, I do not know which programmer caused the offline situation.
5. Dear Programmer: If you have not received any complaint calls, it is truly not my fault!
1 comment:
Wow! AND on a Friday no less! I can't even imagine the mess you had on your hands, girl! Having to contend with all of the angry, frustrated customers! I hope you are having a good weekend!! ((HUGS))
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