Customer: I'd like to make a deposit into my checking account, please.
Me: May I have your account number?
Customer: I don't have anything except my check book.
Me: I can get your account number from your checks.
Customer: You can?? Why would my account number be on my checks?
Me: So that we would know who's account the money needs to come from.
Customer: But that means that anyone I write a check to can get my account number. You all are setting me up to have my money and identity stolen. How could you do that and say that you provide customer service and security? Just wait til I talk to my lawyer about this.
(and customer walked out without making her deposit.)
I would like you to believe that this was a fairy tale, unfortunately it's all too real.
4 comments:
I never fail to be impressed with the stupidity of people.
I actually had pretty much the exact same thing happen at Radio Shack. I had to use the dinosaur credit card swipe because the credit card was crusted with mud (which was icky) and this guy went off on me about how he knew we were going to let his identity get stolen. I assured him that we locked things up, but apparently, this wasn't good enough for him. Ah, stupid people.
Oh, I believe it! Been there, heard that!
Really? Seriously??? Can't believe it.
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